Shipping and Returns

Shipping -

Items are shipped within 1 working day of receiving payment unless they are made to order which will be stated in the item description.
All jewellery is presented in either organza bags or gift boxes, bubble wrapped and sent within jiffy bags to ensure safe arrival of your items.
We send all our orders via Royal Mail.
UK orders are sent via second class unless you have paid for a faster service in which case they will be sent first class.
International orders are sent via Royal Mail International Standard Service.

Orders of £12 and under -

UK delivery 2nd Class - FREE.

Orders over £12 -

UK delivery 2nd Class - £2.90

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Europe International Standard (Orders up to £59.99) - £3.60
Europe Tracked (Orders £60 and over) - £9.50 

USA - International Standard (Orders up to £59.99) - £5.80
USA Tracked (Orders £60 and over) - £11.60 

Canada - All orders are sent tracked - £11.40


Everywhere Else - All orders are sent tracked - £11.40

 

Returns - 

If you are not completely satisfied with the goods for any reason, you may return them within 14 days for a full refund or exchange. I can only accept returned items that have not been worn, used or altered, and are returned in their original packaging. I recommend that items are returned via registered mail.

Please email me at info@black-cat-jewellery.co.uk if you have any questions.

I cannot accept liability for goods lost or damaged in transport and regret that postage costs will not refunded unless you are returning a faulty item.